Substantial Web Failure Impacts Numerous Online Platforms and Applications

A large-scale web disruption has affected dozens sites and apps worldwide, as users noting issues connecting to the web due to difficulties at Amazon’s cloud computing platform.

The impacted platforms comprise the social media app Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, in addition to a host of Amazon-owned services like its key e-commerce site and the Ring home security firm.

Throughout Britain, Lloyds bank was impacted in addition to its subsidiaries the bank Halifax and the Scottish bank, with also reports of difficulties using the HMRC online portal on Monday morning. Furthermore across the UK, several Ring users turned to online platforms to report their doorbells were malfunctioning.

In the UK alone, reports of disruptions on specific platforms totaled the thousands for every service.

Officials confirmed that the outage started in the east coast of the United States at Amazon Web Services, a division that offers essential online infrastructure for numerous businesses, who rent out space on the company's servers. The cloud platform is the biggest global web hosting platform.

Shortly after late night (PDT) in the US (8 in the morning BST), officials reported “elevated problem frequencies and delays” for Amazon's platforms in a zone on the eastern US of the US. The cascading impact was seen to affect apps worldwide, and the Downdetector site showing issues with the corresponding services in various regions.

The monitoring service Thousand Eyes, a service that tracks web disruptions, additionally noted a surge in problems on Monday morning, and numerous instances situated in the Virginia area, the region of the AWS US-East-1 zone where officials confirmed the outage started.

Linda Reed
Linda Reed

A seasoned business strategist with over 15 years of experience in corporate consulting and leadership development.